Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day.
Shipping Times
- 🇨🇦 Canada: 7–15 business days
- 🇺🇸 United States: 10–20 business days
- 🌍 International: 15–30 business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Rates
- Free shipping on all orders over $75 CAD
- Standard shipping: $7.99 CAD for orders under $75 CAD
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. You can track your order at any time using the link provided.
Customs & Duties (International Orders)International orders may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your package hasn't arrived within the estimated timeframe, please contact us at [hello@pawcomfrt.com] and we'll investigate with the carrier right away.